Mission Statement

Pear Tree Lettings & Property Management

Mission Statement

“Pear Tree Lettings & Property Management has one simple mission; to professionally and efficiently serve the needs of both Landlords and Tenants.  By consistently over delivering on our promises, independently owned Pear Tree Lettings & Property Management will become one of the most well-respected, trusted and successful agents in the area.”

Our Values

Our vision is that Pear Tree Lettings & Property Management is a company that people are proud to work for and be associated with. In order to achieve this we have a number of values that underpin all areas of the company;

Our Customers

• We always strive to over-deliver on our promises
• We always provide a professional, efficient, personal and friendly service
• We use state of the art technology and techniques to improve the customer journey
• We always go the “extra mile” for our customers
• We listen to and understand the individual needs of our customers

Our People

• Our employees are our most valuable asset
• We provide inspirational leadership to all our employees
• We encourage every employee to develop to their full potential
• We provide career development opportunities and reward initiative, hard work and loyalty
• We provide a safe, friendly and enjoyable environment in which to work

Our Reputation

• Our reputation is the pillar that runs through the entire business
• We honour our promises and commitments
• We treat every person with care, honesty, respect and understanding
• We operate within the highest of ethical standards
• We constantly seek to challenge our processes in order to continually improve our offering.
• We accept responsibility, remedy and learn from situations when we may have under-delivered.

CMP Certificate - 2022